RESPONSIBLE GAMING

cb99 Responsible Gaming — Our Commitment to Safe Play

Fun and safety go hand in hand. cb99 believes gaming should always be enjoyed in a controlled, mindful, and safe way.

Our Commitment

Why Responsible Gaming Matters at cb99

cb99 is a trusted online gaming platform in Bangladesh where player protection is the highest priority. Responsible gaming is not just about following rules — it is a mindset that helps you enjoy gaming as a form of entertainment without falling into the trap of addiction.

When gaming starts causing stress or anxiety instead of enjoyment, it is time to draw a line. At cb99, we believe every player's gaming experience should be enjoyable, controlled, and healthy. On this page we cover the different aspects of responsible gaming, our safety tools, and the paths to support in detail.

Remember, cb99 is an entertainment platform. The main purpose of playing here is to have fun — gaming should not be seen as a reliable way to earn money. Always stay within your means before placing a bet and only spend money that you can afford to lose without it affecting your daily life.

  • Gaming is for 21+ only — accounts are approved for those aged 21 or older only
  • The option to set personal deposit limits is available to all members
  • Self-exclusion — voluntarily take a break for a set period or permanently
  • 24/7 live chat support in Bengali — we are always ready for any issue
  • A secure environment ensured through SSL encryption and fair play verification
Safety Tools

Keep Your Gaming in Control

cb99 gives you these tools to manage your gaming experience mindfully.

Setting Deposit Limits

Set daily, weekly, or monthly deposit limits. Once a limit is set it takes effect immediately, and increasing it requires a set waiting period. Keep the minimum deposit at ৳500 and do not go beyond your means.

Time-Out (Break)

Use the time-out feature when you want to take a temporary break. Stay away from your account for anywhere from 24 hours to 30 days. Logging in or depositing is not possible during the break. This is the most effective way to take a short pause.

Self-Exclusion

Choose self-exclusion to close your account for the long term or permanently. 3 months, 6 months, 1 year, or permanently — we will carry out your decision with respect. No promotional messages will be sent from cb99 during this period.

Session Time Limit

Set a maximum time for each gaming session. Once the set time passes, the system will log you out of your account. Playing for long stretches without a break is harmful to mental health — take short breaks regularly.

Gaming History Review

You can view your gaming history, deposit, and withdrawal details from your account at any time. Stay aware of your gaming habits. If you notice your spending is increasing regularly, set a limit right now.

24/7 Support Center

If you have any concerns about gaming, our 24/7 Bengali live chat team is always ready. Your information will be kept completely confidential. Never hesitate to talk about gaming problems affecting yourself or a loved one.

Recognize the Signs of Gaming Addiction

When gaming is becoming a problem, some clear signs appear. If you notice any of the following in yourself or someone you know, seek help right away.

  • Placing more bets to try to recover lost money
  • Repeatedly trying to quit gaming but failing
  • Hiding gaming from family or friends
  • Playing with money meant for daily expenses or borrowed money
  • Feeling restless or irritable when unable to play
  • Neglecting work, studies, or family
  • Sleep, eating, or daily routine being disrupted
What to Do If You Have a Problem

Steps to Take Once a Problem Is Identified

Stop playing right now. Activate cb99's self-exclusion or time-out feature as quickly as possible.
Contact us. Chat with us in Bengali on 24/7 live chat — we will help without judgment.
Tell someone close to you. Share the problem with a family member or trusted friend — seek support rather than facing it alone.
Get professional help. If needed, see a mental health specialist or counselor.
Restrict your devices. If necessary, delete gaming apps and block related websites.
Responsible Gaming Policy

Build Healthy Gaming Habits

Responsible gaming is a long-term habit. Following the guidelines below will keep your gaming experience at cb99 enjoyable and safe.

  • Set a specific budget before playing — do not go beyond it
  • Do not think of gaming as a source of income — it is entertainment
  • Never play under the influence of emotions or alcohol
  • Do not chase losses desperately after a defeat
  • Do not game for more than a set amount of time each day
  • Spend quality time with family and friends
  • Never place bets with borrowed or loaned money
  • Contact cb99 support for any problem
Account Settings

Details of Limits and Control Tools

Daily Limit

Set the maximum amount you will deposit each day. If the limit is exceeded, the system will automatically stop deposits.

Weekly Limit

Set a specific upper limit on total deposits for a seven-day period. This is most effective for weekly budget planning.

Monthly Limit

Set your gaming budget for the entire month. A monthly limit is most beneficial for long-term money management.

Account Lock

If you want to block your account immediately, contact our live chat — the 24/7 support team will act right away.

21+ Only

For those aged 21 or older only

Age Verification Policy

Age 21+ Is Mandatory at cb99

Opening an account and enjoying gaming at cb99 is permitted for those aged 21 or older only. We verify age at registration and may request identity documents in any suspicious case.

Protecting minors from gaming is one of our highest priorities. If you suspect that a minor is using your account, notify our live chat immediately.

If there are minor family members in your household, keep parental controls enabled on your device and do not share your account password with anyone.

For Ages 21+
FAQ

Questions About Responsible Gaming

Log in to your cb99 account and go to the "Responsible Gaming" or "Deposit Limits" section in Account Settings. There you will find options to set daily, weekly, or monthly limits. Lowering a limit takes effect immediately, but increasing a limit requires a set waiting period. If you have any trouble, contact our 24/7 live chat.

cb99 offers both temporary and permanent self-exclusion options. The temporary option lets you deactivate your account for 3 months, 6 months, or 1 year. The permanent option closes your account for good and cannot be reversed. Contact our live chat or email [email protected] for either option.

Yes, your account balance remains completely safe during a time-out. You will not be able to log in or deposit during the time-out, but once it ends you can access your account normally. Your funds are always protected and secured by SSL encryption.

The minimum deposit amount at cb99 is ৳500 (for each method) and the minimum withdrawal amount is ৳1,000. As part of responsible gaming, always deposit within your means and do not rely on winnings.

First, contact cb99's 24/7 live chat — we will help you set up self-exclusion or other protective measures. You can also reach out to a professional mental health counselor or specialist. Support from family and friends is extremely important in this situation.

No. Registration and gaming at cb99 are strictly for those aged 21 or older only. Age is verified at registration and identity documents may be requested in any suspicious case. We put various technical measures in place to prevent minors from accessing the platform.

Completely. Your communications and all personal information are kept secure in accordance with our privacy policy. Self-exclusion, time-out, or any support requests are never shared with third parties.

Return to Safe Gaming at cb99

Play responsibly and enjoy yourself. Welcome to the wide world of games at cb99 — always stay within your limits.

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